Track Your Order Online

Ultimate Shutter allows you to track the progress of your shutter order online.

Simply enter your order number & press submit. Your order will have one of the following statuses:

• Needs Details – We need your order form to continue producing your order. Please send that to us ASAP.
• On Hold – This means your order can’t be continued at the moment. You should contact us for more information.
• Pending Payment – If you have an outstanding balance we can’t proceed until we receive the due payment.
• Production – Our team has your order and have started the cutting, manufacturing & packaging of your order.
• Pending Shipping – Your order has been packaged and is ready for shipment. We are waiting on the carrier to pick it up.
• Shipping – The carrier has picked up your order and it should arrive soon! If we have it, a tracking number has been provided.
• Pending Installation – For installed jobs, this means the shutter(s) have been completed and we’re waiting for the installer to pick up.
• Completed – As far as we know, your job should be done. If this is incorrect, please contact us.