Track Your Order Online
Ultimate Shutter allows you to track the progress of your shutter order online.
Simply enter your order number & press submit. Your order will have one of the following statuses:
- Needs Details – We need your order form to continue producing your order. Please send that to us ASAP.
- On Hold – This means your order can’t be continued at the moment. You should contact us for more information.
- Pending Payment – If you have an outstanding balance we can’t proceed until we receive the due payment.
- Production – Our team has your order and have started the cutting, manufacturing & packaging of your order.
- Pending Shipping – Your order has been packaged and is ready for shipment. We are waiting on the carrier to pick it up.
- Shipping – The carrier has picked up your order and it should arrive soon! If we have it, a tracking number has been provided.
- Pending Installation – For installed jobs, this means the shutter(s) have been completed and we’re waiting for the installer to pick up.
- Completed – As far as we know, your job should be done. If this is incorrect, please contact us.