Prices:

All rates include GST, as well as shipping charges where these are not indicated separately.

Note: Discounts and/or free product offers do not apply to products purchased before or after the specified promotional period.

Placing Your Order:

The order process through our online shop consists of several steps. First, you select the desired goods by following the measure instructions or visiting How to Measure page on the website. Next, you must provide your measurements and other order data, including the billing address and delivery address (if different). As a next step, you must select the payment method. Finally, you have the option of checking all the information provided (e.g. name, address, payment method, ordered goods) and correcting it if required before sending us your order by clicking “Purchase”.

We will process your order and assign an estimated delivery date upon receipt of the information.

Please note that production lead times commence only when we have received the full payment. It is the customers responsibility to ensure this is paid in a timely manner.

Delivery Conditions:

Direct Delivery applies for Major Cities of Australia as per Australian Bureau of Statistics Remoteness Structure. Areas that are non Major Cities in the structure, or some properties/farms may not be able to receive direct delivery.

15 Working Days applies for Major Cities of Australia as per Australian Bureau of Statistics Remoteness Structure.

Areas that are non Major Cities in the structure, or some properties/farms may incur delays in delivery.

Public holidays, Easter, and Christmas can extend the delivery up to 30 days.

Terms Relating to Damage, Refund, and Returns:

If the are visible signs of damage on the cardboard package, the packages should be photographed and then opened to inspect for any damages to the roller shutter’s pelmet box, pelmet ends, and shutter guides.

If the product is received with any damages, notification and photos should be made within 14 days of delivery by sending an email to [email protected] or contacting us on 1800 399 348.

Minor manufacturing damages will be rectified by sending new parts or components. If the roller shutter is damaged beyond repair, EzyFit Roller Shutters will organise the return shipment. Item must be returned within 30 days after the buyer receives it. Refund will be given as exchange.

All other return or shipment requirements as a result of any changes needed after receiving the roller shutter is the customer’s responsibility. This may include but is not limited to: ordering additional parts, changing the size as a result of wrong measurement, or any repairs or return needs caused by damages during installation.

Wiring AC Electrical Motors:

AC Electric motors need to be wired into the mains of the property by a fully qualified electrician. It is the customer’s responsibility to make sure this is done by a registered and qualified electrician.

Warranty Terms:

Visit Warranty page on the website for more information.