Additional Information

Prices:

All rates include GST, as well as shipping charges where these are not indicated separately.

Note: Discounts and/or free product offers do not apply to products purchased before or after the specified promotional period.

Placing Your Order:

The order process through our online shop consists of several steps. First, you select the desired goods by following the measure instructions or visiting How to Measure page on the website. Next, you must provide your measurements and other order data, including the billing address and delivery address (if different). As a next step, you must select the payment method. Finally, you have the option of checking all the information provided (e.g. name, address, payment method, ordered goods) and correcting it if required before sending us your order by clicking “Purchase”.

We will process your order and assign an estimated delivery date upon receipt of the information.

Please note that production lead times commence only when we have received the full payment. It is the customers responsibility to ensure this is paid in a timely manner.

Delivery Conditions:

Areas that are non Major Cities in the structure, or some properties/farms may incur delays in delivery.

Public holidays, Easter, and Christmas can extend the delivery times by 15-20 working days.

All roller shutters over 2300mm width or over 24kg weight must have a forklift on delivery address or nearest depot pickup.

Wiring AC Electrical Motors:

AC Electric motors need to be wired into the mains of the property by a fully qualified electrician. It is the customer’s responsibility to make sure this is done by a registered and qualified electrician.

Warranty Terms:

Visit Warranty page on the website for more information.