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Track Your Order Online

Ultimate Shutter allows you to track the progress of your shutter order online.

Simply enter your order number & press submit. Your order will have one of the following statuses:

  • Needs Details - We need your order form to continue producing your order. Please send that to us ASAP.
  • On Hold - This means your order can't be continued at the moment. You should contact us for more information.
  • Pending Payment - If you have an outstanding balance we can't proceed until we receive the due payment.
  • Production - Our team has your order and have started the cutting, manufacturing & packaging of your order.
  • Pending Shipping - Your order has been packaged and is ready for shipment. We are waiting on the carrier to pick it up.
  • Shipping - The carrier has picked up your order and it should arrive soon! If we have it, a tracking number has been provided.
  • Pending Installation - For installed jobs, this means the shutter(s) have been completed and we're waiting for the installer to pick up.
  • Completed - As far as we know, your job should be done. If this is incorrect, please contact us.

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